Privacy Policy

1. Introduction

ph356 ("ph356," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the ph356 online casino platform at ph356.app ("Platform"). This Privacy Policy ("Policy") describes how ph356 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and all associated services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines. By registering an account on ph356 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with the ph356 Terms & Conditions, which govern your overall use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, ph356 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players and users of the Platform. ph356 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

ph356 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 16 of this Policy.

3. Data We Collect

ph356 collects the following categories of personal data from players and users of the Platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, gender, nationality, government ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address (city, province)	Account communication, support, notifications
Financial Data	GCash number, bank account details (BPI, BDO, Metrobank), transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session logs	Platform security, fraud detection, service improvement
Usage Data	Games played, bet amounts, session duration, bonus usage, login history	Responsible gaming monitoring, personalization, analytics
Communications Data	Live chat transcripts, support ticket content, survey responses	Customer support, quality assurance, dispute resolution

ph356 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, such as health information relevant to responsible gaming assessments or government-issued ID data required for KYC verification.

4. How We Collect Data

ph356 collects your personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.

5. How We Use Your Data

ph356 uses your personal data for the following purposes:

• To create, verify, and manage your ph356 Account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱).
• To verify your identity and age (21+) in compliance with PAGCOR requirements and Philippine law.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and respond to your inquiries and complaints.
• To send you account-related notifications, security alerts, and service updates.
• To send you promotional communications about ph356 bonuses and offers, where you have consented to receive such communications.
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling.
• To improve the Platform, develop new features, and conduct internal analytics and research.
• To comply with applicable legal and regulatory obligations, including reporting requirements under Philippine anti-money laundering laws.

6. Legal Basis for Processing

ph356 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and ph356, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, anti-money laundering laws, and tax reporting requirements.
• Legitimate interests: Processing necessary for ph356's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing

ph356 does not sell, rent, or trade your personal data to third-party marketers or advertisers. ph356 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity, age, and document authenticity as part of the registration and ongoing compliance process.
• Fraud prevention and AML screening services: Third-party providers used to screen transactions and player activity for signs of fraud, money laundering, or other illegal activity.
• IT and platform service providers: Cloud hosting, data storage, and software service providers who process data on ph356's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities, where ph356 is required by law or regulatory directive to disclose your data.
• Professional advisors: Lawyers, auditors, and accountants, where necessary for legal, compliance, or financial advisory purposes, subject to professional confidentiality obligations.

All third parties with whom ph356 shares personal data are required to handle such data in accordance with applicable data protection laws and ph356's data processing standards.

8. International Data Transfers

ph356 primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to or accessed from servers or service providers located outside the Philippines, for example in connection with cloud hosting or KYC verification services. Where such transfers occur, ph356 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012, including the use of contractual data protection clauses with overseas recipients.

9. Data Retention

ph356 retains your personal data for as long as your Account is active and for such additional period as is necessary to comply with legal and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following Account closure, in compliance with PAGCOR record-keeping requirements and Philippine anti-money laundering laws.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a minimum of two (2) years from the date of the interaction.
• Technical and usage data collected via cookies and server logs is retained for up to twelve (12) months, unless a longer retention period is required for security or fraud investigation purposes.

Upon expiry of the applicable retention period, ph356 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10. Cookies & Tracking Technologies

ph356 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and gather analytics data. The types of cookies used by ph356 include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance cookies: Used to collect anonymized data about how players use the Platform, helping ph356 identify areas for improvement.
• Functionality cookies: Used to remember your preferences, such as language settings and display options, to personalize your experience.
• Analytics cookies: Used to understand aggregate player behavior and Platform usage patterns for internal reporting and service development.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

11. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph356:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed, as described in this Policy.
• Right to access: You have the right to request a copy of the personal data ph356 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data ph356 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph356's legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on ph356's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph356 has processed your personal data in violation of applicable data protection laws.

To exercise any of the above rights, please contact ph356's Data Protection Officer using the contact details provided in Section 16. ph356 will respond to all verified data rights requests within fifteen (15) business days of receipt.

12. Children's Privacy

The ph356 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing casino-style gambling. ph356 does not knowingly collect personal data from individuals under the age of 21. If ph356 becomes aware that personal data has been collected from an individual under the age of 21, the associated Account will be immediately suspended, all data will be deleted, and any funds will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that a minor has registered an Account on ph356, please contact our support team immediately so that appropriate action can be taken.

13. Security Measures

ph356 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph356 Platform.
• Encrypted storage of sensitive data, including financial information and government ID data.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for Account access and administrative systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While ph356 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. ph356 cannot guarantee absolute security and encourages you to use a strong, unique password for your ph356 Account and to keep your login credentials confidential.

14. Third-Party Links

The ph356 Platform may contain links to third-party websites or services for informational purposes. ph356 is not responsible for the privacy practices or content of any third-party websites. This Policy applies solely to data collected by ph356 through the Platform. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Policy

ph356 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, ph356 will notify registered players via email or a prominent notice on the Platform. The revised Policy will take effect immediately upon publication unless a later effective date is specified.

Your continued use of the ph356 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how ph356 protects your data.

16. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph356, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data rights requests; within 2 business days for general privacy inquiries.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with ph356's response to your privacy concern.

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This Privacy Policy was last updated in May 2026 and supersedes all previous versions. By continuing to use the ph356 Platform, you confirm your acceptance of this Policy in full.